FAQ

Discover answers to your most pressing questions about our holistic approach to wellness. From our unique services to personalised treatments, we’re here to guide you on your journey to longevity and well-being.

Are there shower facilities?

We have a shower available with beautiful wellbeing products designed to bring your body back to balance. This is to help you keep moving with your day, as and when you need.

Can I bring children?

While we don’t offer creche or child-minding services, depending on your therapy, your children are welcome to wait for you in the space.

What are your cancellation and rescheduling policies?

Revival Health Labs respectfully requests 24 hours’ notice to reschedule or cancel an appointment. An appointment in our schedule is a bond of trust that we will be here to serve you, and you will be present for your treatment.

If you are extremely late, reschedule or cancel without acceptable excuse within 24 hours or do not attend at all you may be charged for your appointment or your treatment may be deducted from your course or package.

We understand that unforeseen circumstances occur and do not wish to penalise our valued clients for unavoidable situations.

Thank you for your understanding and co-operation.

Revival Health Labs Team

What can I expect for my first visit?

Welcome to Revival Health Labs! On your first visit, we will give you a tour of the studio and our private rooms, before guiding you to your first therapy. Our team will be in touch prior to your first session to make you aware of any special items that you need to bring, and what you can do to prepare.

What do I need to bring?

If you are using our Fat Burning System, please bring comfortable sneakers, your headphones, a device for music, and plenty of water. You may like to bring these for other therapies, too. We provide towels, robes for in-studio use, filtered water, and safe storage for belongings and jewellery.

Where can I learn more about biohacking?

At Revival Health Labs, we think biohacking is the way of the future. This is how we enhance our longevity. Our Instagram and Facebook accounts are a great resource to follow, as well as some of our favourite leaders in this space; Dave Asprey, Julie Gibson Clark and Bryan Johnson.

Who is welcome at Revival Health Labs?

We want to emphasise that this is an inclusive space, and we are now welcoming individuals of all genders to our wellness centre. Your wellbeing knows no bounds, and neither do we.

When are you open?

Our updated hours mean we are now open Monday to Friday from 9am to 5pm, with plans to extend our availability even further very soon. You can view the latest availability for therapies on our app, here.

Why do some therapies have restricted hours?

As each of our practitioners is highly experienced in their therapies, our availability to offer these treatments depends on the availability of those offering them. Some of our practitioners work part-time as they juggle the demands of life.

Can I book online?

Please do! We’re very proud of our new app. You can book online here, or download the app for the complete Revival Health Labs experience here.

How do I contact you?

Please call, email or chat with us through the contact details here. We look forward to helping you with your questions.